Frequently Asked Questions
Please read our FAQ before sending us a message.
Items are all handmade and shipped via USPS Priority Mail. Average time from ordering to receipt is 4-5 days. Times may vary based on destination.
If an item is damaged, you may return it for a replacement within 14 days of receipt. Buyer may pay return shipping cost in some cases and must provide photo proof of damage.
We design and personally make each product, so you’ll find unique designs here not found anywhere else. Also, we pay meticulous attention to detail, so each product is perfect – every time. Finally, our customer service can’t be beat! You aren’t buying from some print-on-demand service with low-quality products. We handmake each product one by one using only the highest-quality merchandise.
Absolutely! Simply email your design in jpg or png format to fynecreations@gmail.com along with your name and contact information, and we will contact you within 24 hours.
To maintain color accuracy, you need to send me the RGB color profile. If you need instructions on how to find this, please contact me.